Systems and software engineering. Information technology project performance benchmarking framework - Concepts and definitions1 Scope This document identifies a framework for information technology (IT) project performancebenchmarking (e. g. development or maintenance productivity) and related aspects (e. g. data collection and software classification). The framework consists of activities and components that are necessary to successfully identify, define, select, apply, and improve benchmarking for IT project performance. It also provides definitions for IT project

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